Euc Support.

SINGAPORE

Singapore

  • Job Ref.No: 01181920
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 15/09/2022
  • Country: Singapore

Part time Job Description

Looking for EUC support on every Tuesday of the week.

Essential duties for the position include, but are not limited to the following:
• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Resolve incidents and problems associated with EUC equipment
• Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
• Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
• Provide repair and maintenance for mobile devices
• Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
• Provide software break/fix services and replacement of non-warranty assets for end users
• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
• Provide warranty and break/fix support for networked printers and scanners
• Configure and support end users on mobile computing platforms
• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc
• Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
• Provide on-site hardware support for general troubleshooting and problems for end user computing technologies
• Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
• Utilize problem management database and systems to track and report on customer calls and requests.
• Communicate technical information to technical and non-technical team and customers.
• Deskside support services as required.
Job Requirement
Duration: 1 Year contract.
Location: UBI
Role: EUC support, coordinate with overseas team.
Office hours (9 to 5 Mon to Fri, except public holidays and weekend).
Remuneration: $750 SGD (must commit to all 4 days of work calendar), inclusive of CPF.

*Only short listed candidates will be notified.

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This job ad was updated on 19/07/2022 at https://www.freelancezone.com.sg/part-time-job/1023310150301181920/part-time-euc-support.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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