Customer Service Officer

  • Job Ref.No: 01159098
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 30/10/2020
  • Country: Singapore

Part time Job Description

We have vacancies for a concierge role (Part-Time)!

Part-Time: Min 9-months commitment

Job Descriptions
Managing of concierge duties
Assist guests with way finding
Assist guests with WIFI login
Handling and administering of lost and found items
Process and manage all promotions, events and gift redemptions
Managing of ticketing services and sales transactions
Administering restaurant reservation
Administering of loan of amenities
Handle loyalty program queries
Responsible for lounge duties
Responsible for lounge duties which include greeting of VIP guests, coordinate food and beverages replenishment and other ad-hoc duties as required in lounge
Responsible for the overall cleanliness of lounge
Perform paging and in-house announcements
Handle feedbacks and complaints from guests and tenants and proactively provide solutions
Other administration and housekeeping duties as required
Job Requirements
Minimum GCE ‘O’ level with at least 1-2 years of hospitality, retail or attraction experience
Good communication and inter-personal skills
Possess a pleasant deposition and passion for service excellence
Be proactive and attentive to details
Able to work under pressure and in a fast pace environment
Able to work in a fast pace and challenging environment
Able to work on shifts including weekends and Singapore Public Holidays
Able to work on rotating shifts
Able to start immediately or within short notice
Working Hours
1000H - 2200H
Activation based on operational requirements; average number of shifts per week: 2-3 shifts
Uniform provided
Lots of training will be provided such as Grooming!
Interested candidates, email a copy of your updated resume to email above in MS format.

We regret that only shortlisted candidates will be notified for the interviews

PSERV EA License No: 90C3494
EA Personnel Registration No. *** Nur Asyura Binte Onn

Job Requirement
Customer Service
Service Oriented
Stress Management

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