Server Engineers


Singapore, Singapore

  • Job Ref.No: 01175911
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 13/12/2021
  • Country: Singapore

Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
The Server Engineer will provide support for the company's IT systems which will include monitoring, optimisation, updates, break-fix, provisioning and day-to-day operations to ensure alignment with SLAs driving towards optimal reliability and efficiency.

Primary Role Responsibilities:
Administer server environments, including supporting vary specific enterprise technologies, file shares, web services, databases and other networking and management services.
Complete server management provisioning for Linux, UNIX, MS operating systems; install/patch/update operating system and software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.
Ensure *** availability of servers, systems and related infrastructure with a customer orientated focus, whether for internal or customer facing systems.
Actively interact the enterprise storage solutions, Network Attached Storage (NAS), Storage Area Networks (SAN), iSCSI, XFS, NFS, etc.
Monitor resource usage (disk capacity and CPU performance) to proactively provide optimal performance.
Provide application support expertise with a range of open-source CMS and commercial solutions.

Other Responsibilities:
Participate in delivering of large-scale projects across multiple geographic regions as and when required.
Conduct the basic planning, ensuring the collection of respective metrics to ensure best solutions, applied to the project.
Follow internal policies and procedures with appropriate reporting and management of outages.
Ensure stakeholder communication and escalation as required with relation to any outages, updates, deployment, provisioning and other respective actions.
Engage sufficiently to all escalation with 24/7 availability to support stakeholders, whether customers or internal staff, taking adequate ownership of applicable issues.
Efficiently implement any project requirements of other teams or departments with a focus on clear communication.
Evaluation of technical requirements to ensure solutions meet requirements and performance goals of the organisation,
Maintain a consistent focus towards keeping on top of new technologies, standards and approaches, providing research, review, development and testing where required.
Conduct researches into new technologies, hardware, software, industry trends with a focus towards applying innovation into organisation standards.
Consistently maintain and evolve documentation for systems and processes.
Adequately document, track and record service tags, installation dates, warranty periods, etc. to all existing and new assets in accordance with policies and procedures
Active participation in lifecycle management ensuring that all owned infrastructure is kept secure using approved software updates.
Collaborate with other departments to adequately track and report resource use-age and any other matters pertinent to their operations.
To actively maintain inter-personal skills and communication skills, answering calls or tickets in line with organisational SLAs, standards and KPIs.
Participate in Disaster Recovery activities owned by the organisation.
Complete the tasks, projects or requirements assigned by team manager.
Participate in weekly team meetings to discuss past and upcoming projects, works and initiatives ensuring execution of key and action items.
Participate in an on-call as required and be available for out of office hours support when needed.
Perform necessary duties to expand, improve, deploy and maintain the office network, hardware and systems to ensure sufficient and efficient operation within the office.
Assist with any other intra-office or department requirements or special projects.
Job Requirement
Degree/Diploma in Information Technology/Computer Engineering with a minimum of 2 years related server administration experience.
Possess acknowledge and experience with key server and web technologies such as virtualisation, web services, databases, networking, and CMS systems.
Must have knowledge in Linux OS server and VNware.
Has excellent communication and interpersonal skills and the ability to break down complex, technical tasks and communicate to other stakeholders in a non-technical manner, where required.
Possess excellent problem-solving and troubleshooting skills.
Is a team player and has excellent planning, organisation and time management skills.

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