Part-timers & Freelancers are welcomed to apply this Full time position
About This Role
You will take calls with prospects around the world to assess if Holistics can address their analytics use-cases.
You will be both the product expert, and work with our customers to help them get business value from using Holistics by onboarding them successfully.
This requires a good mix of technical acumen, problem discovery skills, and the ability to frame Holistics in a positive light.Core Responsibilities
Your core responsibilities will be to front interactions with prospective customers. As a market-facing team member, you will also share new market insights with the rest of the company, and help inform our company's strategic decisions.
Your core responsibilities includes:
Taking discovery video calls with prospects and customers around the world
Providing demos and walk-throughs of our software, in addition to technical onboarding sessions
Updating CRM and meeting notes after the calls
Contribute to go-to-market operations when we launch new products.Team Responsibilities
You will be part of the growth team at Holistics. The growth team is responsible for helping customers evaluate, purchase, and then retain with Holistics. Besides your core responsibilities, you will also be helping to contribute to several cross-functional team areas:
Customer Service Duty: We rotate customer service duty across the entire growth team to give you exposure to the product.
Docs Squad: We build a fairly technical product. As such, we regard documentation as a form of marketing, since we're commonly evaluated by technical prospects. When it makes sense, you'll contribute to public docs and guides to help answer commonly asked questions.
Pre-Sales: You will help colleagues address questions related to analytics or product use-cases. (Naturally, we will provide sufficient training so you understand our product!)
Insights team: You'll conduct joint win-review and customer success calls with the marketing insights teamWhy Join Holistics?
Learn the current data world: You'll gain frontline market exposure with data teams around the world. We are often seen as being at the leading edge of data industry innovations, and you'll get to be a part of that.
Great product: You'll help to sell SaaS software that is ranked #2 globally for software usability by Gartner Frontrunners for business intelligence, as ranked over 280 BI tools.
Completely bootstrapped: Holistics is fully funded by customer revenue, and we are accountable only to our customers. Some of our major customers include some of the top tech unicorns around the world.
Sustainable: As a company, we are capital efficient, profitable, and have a good cash buffer. So we are sustainable and here for the long term.
Strong Product Vision: We believe that many things are broken about the way current organizations use data, and we believe that the best way to change this is to introduce software engineering concepts to the practice of data worldwide.