Learning Partner Consultant (guiding Teacher)

Apersona Pte Ltd

Wework office Prinsep Street

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  • Job Ref.No: 01170006
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 16/06/2021
  • Country: Singapore



Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
Existing Customer Service Track:

·         Class preparation with the master teachers (e.g: content, learning objective, solution method.)
·         Observe online live broadcast courses to make sure the online learning in smooth and discipline order. Responsible for student attendance, homework submission, conduct homework correction after class, and any other learning effects follow-up tasks.
·         Regularly communicate with parents and timely feedback on students’ learning progression via data tracking and analysis.
·         Build up an active and healthy trust relationship with the parents and students, develop the learning plan for students' further improvement

New Customer acquisition (conversation) Track:

·         Leverage on leads generated by the company, contact, engage parents/students through instant messaging, and other communication tools. It involves a deep understanding of the educational needs of students and discussing with parents on meeting those needs
·         Pursue the conversion opportunities 
·         Assist in handling customers queries
·         Assist the Business Development team in charge of planning and execution related subject learning programs and activities. 
·         Any other ad-hoc duties as required
Job Requirement
·         Graduates are also can apply as full coaching will be provided if you have customer care /sales experience will be a bonus.
·         Knowledge of the education industry will be an added advantage
·         High energy, passionate and deeply empathetic of the customer
·         Strong desire in working in a start-up environment and comfortable with always be evolving different projects
·         Highly self-motivated with the ability to work fast and smart independently
·         Excellent communication, organizational and time management skills
·         Verbal communication in mandarin to liaise with China team and Chinese clients

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This ad was updated on 05/05/2021 at https://www.freelancezone.com.sg/full-time-job/1023310150301170006/learning-partner-consultant-guiding-teacher.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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