Application Analyst

Oversee the evolution of ERP, CRM, student management, learning management, HR support and internal/ external portal systems. Interface with end-users to understand short and medium term needs. Analyse, articulate and model system requirements, translating client requirements into highly specified project briefs. Work with line manager to develop optimal solution architectures, so as to ensure technical compatibility and user satisfaction. Implement, configure and test feasible solutions. Support users on change control and system updates. Stay current with technical and industry developments and standards.

This position requires a good mix of technical and business-interfacing skills to scope, implement, and manage a range of applications for internal and external customers. The ideal candidate is very analytical and solution-focused, as well as being effective at managing end-users. Bachelor degree in Information systems or related field is required. 1-3 years of experience administering or solutioning on either student information systems, CRM, or ERP platform is required. Good working knowledge of Database SQL is essential Experience with cloud integration platform (Workato, Mulesoft, etc.) and custom API in ERP for 3rd party integration is a big plus