Part-timers & Freelancers are Welcome to apply this Full time position
- Setup, install and support PCs, laptops, telephone systems, wireless networks and peripheral devices related to desktop infrastructure.
- Standby work might be required.
- Knowledge and experience in supporting end-user computing support (i.e. i) PCs & laptop physical hardware support, ii) Microsoft Windows operating system support, iii) Microsoft Office and Office 365 application support)
- Providing technical support (i.e. i) Call response and support within service level agreement, ii) Incident / problem troubleshooting, fault clarification and isolation, iii) Provide workaround and/or resolution, iv) Communication and reporting)