Desktop Engineer It Support

  • Job Ref.No: 01181436
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 13/08/2022
  • Country: Singapore

Freelance Job Description


• Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms

• Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

• Provide user data and application recovery

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

• Use tools and methodologies to load, copy and customize operating system configurations for deployment

• Basic knowledge of Networking, Firewall, Virtualization, Storage shall be added advantage

• Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required

• Provide VPN support including end-user setup and problem

• Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status

Job Requirement

Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Computer/Telecommunication) or equivalent.

At least 2 year(s) of working experience in the related field is required for this position.

Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.

Good communication skills and calm nature to handle customer in a good manner

Be positive and take initiatives

Apply Singapore citizen / PR only

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