Customer Support Specialist (remote)

Lygar Tech


United States

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  • Job Ref.No: 01179583
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 10/06/2022
  • Country: International

Freelance Job Description

About the job:

We are Lygar Tech. A small tech start-up with only one thing in mind - the new dating app.

For such huge step we are in need of former or current customer support specialists. It's preferable if you're working or used to work at Google, Glassdoor, Indeed, Yelp, or even Trustpilot.
This is a project work, so you can work on this project at the same time with your main job
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
Diagnose and resolve issues in a timely manner
Assist with customer setups as requested based on work demands
Job Requirement
  • High School diploma or equivalent in education and experience. Bachelor’s degree preferred
  • Proven ability to maintain focus and prioritize multiple demands
  • Ability to work independently and as a team to accomplish tasks
  • Strong client relationship skills
  • Case management and CRM experience a plus
  • 1 to 3 years of experience working in a customer service environment
Preferred skills:

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