Freelance Job Description
Be the resident expert on Spaceship’s platform, product and services
Respond quickly to customer inquiries and help customers arrange deliveries, pickups, set up accounts and more through our various customer communication channels
Work on daily operational tasks including order processing, fulfillment job planning and inventory processing
Prepare daily job schedules and assign jobs to drivers based on vehicle type, job type, and location
Make arrangements with third-party partners and vendors, and troubleshoot operational issues
Work cross-functionally (Sales, Tech, Marketing, Operations) to improving our internal processes and the proprietary tools and systems of Spaceship
Job Requirement
Bachelor’s degree or 2 years related working experience
Experience in the logistics industry, e-commerce, moving/relocation industry is a plus
Organized, detailed and meticulous
Have customer empathy
Fast learner and able to work in a fast-paced environment
Naturally curious and always wanting to learn more
Entrepreneurial and want to create an impact
