Part-timers & Freelancers are welcomed to apply this Temp position
ROHEI is a learning and consulting company which helps organisations build a culture of trust where people and results are honoured, and develop trusted and relationally competent leaders. We also help our clients navigate the people aspect of their change journeys.
We are privileged to have won the Top Employer Brand (Training Provider) by Influential Brands 2018, and to be recognized by Great Place to Work Institute as one of Singapore’s and Asia’s Best Workplaces since 2015.
A team of over 60, we are a diverse family with a singular goal and passion: to inspire hope, joy, courage and purpose in the global workforce.Position Summary
The Training Administration Intern’s role performs routine learning administration-related activities. He/She supports program coordination by liaising with vendors and relevant stakeholders, managing learner records and updating learning management systems. He/She also consolidates the learning data collected and conducts data analysis for compilation of data reporting. He/She fosters relationships with stakeholders to ensure compliance with organisational quality policies and systems.
He/She enjoys working in a team environment and interacts proactively with various internal and external stakeholders. He/She is eager to serve others, has excellent organisation and administrative skills. He/She typically works in an office environment, often interacts with digital systems, but can also be required to provide support at specific learning venues or client sites.The Training Administration Intern will be responsible for the following:
Support Program Management for Operations and Learning Administration
Respond to routine enquiries related to program
Coordinate and prepare pre-program registration, during and post program within timelines
Coordinate and inform absentees and/or participants with incomplete attendance or assessments
Update Customer Relationship Management (CRM) data to inform attrition and completion rates for the program
Communicate with stakeholders about the programs
Report on training admin-related supplies to ensure sufficient stock
Deliver tasks in a timely manner
Manage Stakeholder Relationship
Demonstrate communication skills and active listening
Maintain professional and ethical judgement when engaging with stakeholders
Commit to work collaboratively across departments for the benefit of the organisation
Provide feedback to others in a way that builds the person, department and organisation
Ensure Accurate Data Handling, Reporting & Analysis
Clarify data request requirements and timelines to confirm need, nature and intended use of data
Provide data to requesting party in a secure and confidential manner
Perform data maintenance, prepare data and generate reports
Maintain appropriate data retention and disposal processes according to policies and procedures