Operations Manager

About Us: 

Sparklehood works with international clients, we help them unlock growth opportunities by delivering effective Go-to-Market Strategies globally and end-to-end execution. We currently have offices in Singapore, Italy, Argentina and India.

Job Overview:

As a key member of our team, you will play a pivotal role in overseeing client relationships and ensuring the delivery of exceptional service. We are looking for a dynamic and experienced Operations Manager to join our team with an entrepreneurial mindset, fluent in English, and possessing a strong background in one or more of the following areas: marketing, event management, sales, or operations. The selected individuals will be assigned to the client's project and will play a crucial role in ensuring the successful on-ground execution of the project.

Key Responsibilities:

Location Activation:


Explore the local market through site visits, identify prospective locations for initiating branding or event operations, and conclude the process by signing agreements to formalize the selected locations.


Team Management:


Build, train, and oversee the team. Supervise on-site operations for multiple teams across different locations and provide corresponding reports.
Ensure effective communication and collaboration within the team.


Sales and Operations:


Utilize sales and operations expertise to drive the success of the project.
Implement strategies to meet and exceed the targets.


Project Oversight:


Oversee the day-to-day on-ground operations related to the project.
Ensure compliance with project guidelines and standards and do the audit regularly.



Performance Analysis:

Analyze team and project performance metrics regularly.
Identify areas for improvement and implement corrective actions.

Requirements:

Qualifications:

Bachelor's degree in Business, Management, or a related field.

Experience: 

2-4 years of work experience.
Proven experience in marketing, event management, sales, or operations. Previous experience in a leadership role.

Communication Skills:

Proficiency in English (written and spoken).
Excellent communication and interpersonal skills.

 Salary:

There will be a fixed salary and incentive/bonus. The salary will be more than the industry average.