1. Effective bilingual in English
and Vietnamese languages.
2. Minimum Diploma or higher educational qualifications with 2+ years of experience in a related field; call centre experience is an advantage.
3. Knowledge of the IT industry would also be advantageous.
4. Excellent verbal, written communication and interpersonal skills.
5. Ability to clearly communicate complex information and to effectively listen.
6. Excellent attention to detail and organizational skills.
7. Flexible attitude and team player.
8. Ability to multi
-task and work under pressure.
9. Spreadsheet software — Microsoft Excel