Remote Customer Service

  • Job Ref.No: 01169564
  • Budget:
  • Timeline: 5 work day(s)
  • Closing on: 12/05/2021
  • Country: Singapore



Freelance Job Description

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.
Job Requirement
Customer support experience
Track record of over-achieving quota
Strong online contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
High school diploma or equivalent; college degree preferred

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This ad was updated on 12/04/2021 at https://www.freelancezone.com.sg/freelance-job/1023310150301169564/remote-customer-service.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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