Delivery Manager

  • Job Ref.No: 01152072
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 07/07/2020
  • Country: Singapore

Job Description

Part-timers & Freelancers are Welcome to apply this Temp position
Responsible for the overall digital project management from initiation to delivery of product;
Be the point of contact for clients reporting to the Head of project delivery;
Work closely with business stakeholders, channel, product teams, partners and merchants;
Responsible for gathering and analyzing Business requirements and document into user Stories;
Work closely with UX design team to conceptualize and optimize customer journey;
Analyse and review Functional Specifications Document (FSD);
Work in close association with a team of User Acceptance Test (UAT) Engineers;
Collaborate with other Business Units and IT partners in identifying enhancements and ensuring end-to-end system and process delivery;
Support post-implementation tasks and ensure customer issues are resolved within the Service Level Agreement and prompt follow-up to ensure closure of issues.
Job Requirement
Bachelor of Computing/Computer Science/Information technology or equivalent;
At least 3+ years of relevant working experience;
Have a strong IT background;
Experienced in end-to-end project management;
Participated and managed different phases of project lifecycle such as business analysis, requirements gathering, testing, implementation;
Possesses excellent interpersonal communication and analytical skills;
A fast-learner with a passion in picking up new domain knowledge;
Ability to work under pressure with accuracy and commitment;
Able to work well with stakeholders such as product teams, operation teams, technology teams, partners and merchants;
An independent and meticulous out-of-the-box thinker who works well in teams.
Desired Skill-set: Experience in banking industry.

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