Part-timers & Freelancers are welcomed to apply this Temp position
Aimazing is an end-to-end data-driven marketing and analytics solution with a presence in Singapore, Malaysia, Taiwan and the Philippines that leverages on the power of data to help businesses know and reach customers both online and offline through a deeper understanding of their target audience. Our solution allows merchants to acquire new customers and engage with regulars. As Aimazing continues to grow, one thing remains the same; Our mission to propel merchants and their business to greater heights!Responsibilities:
Develop, manage and maintain good relationship between AImazing and clients (existing & potential).
Handling customers’ inquiries promptly through various channels.
Clarifying customers’ inquiries to understand their needs/issues and provide a solution.
Ensuring customer satisfaction.
Managing a good record of customer interactions, comments, and complaints from clients/customers.
Conflict Resolution – Quickly assesses escalated problems from clients, takes ownership, and takes steps to normalize relationships or resolve issues.
Other ad-hoc or project-based customer experience-related tasks as required.What we offer:
Steep learning curve
A vibrant and international team
Open working culture (Your opinions are all valued!)
Responsibility from day one in a fast-growing and global company