Controller Staff

  • Job Ref.No: 01149802
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 02/06/2020
  • Country: Singapore

Job Description

Answer calls and respond to emails Handle customer inquiries both over the phone and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into system Update existing customer information Process orders, forms and applications Identify and escalate priority issues Route calls to appropriate resource Follow up customer calls where necessary Document all call information according to standard operating procedures Complete call logs Produce call reports
Job Requirement
5 days work week (willing to work long hours) Willing to work in control centre environment Candidate must possess at least a Primary/Secondary School/"O" Level, Higher secondary/Pre -U/A level/College, Professional Certificate/NiTEC, any field

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This job ad was updated on 03/05/2020 at https://www.freelancezone.com.sg/full-time-job/1023310150301149802/controller-staff.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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