Operations Internship

Location
Farrer Park – Serangoon Road

Allowance /
Remuneration
$650 - 750 monthly

Responsibilities:

Building and maintaining relationships with CaterSpot’s corporate and individual customer base.
Be an on-site coordinator for corporate customers events, task includes going to corporate customers’ premises during their event and ensuring that all meals has been delivered.
Prepare Meal Labels and Meal Menus for corporate customers events
Set up meals during corporate customers events. Task includes laying food out, set up special equipment if required, manage overall presentation, and replenish dishes.
Gather feedback from customers and share feedback with HQ and vendors
Proactively helping corporate customers during their event to ensure world class customer experience.
Pantry Organiser for corporate customers. Task includes going to corporate customers’ premises (once a week) and manage inventory and organise their pantry. Also, order client’s weekly pantry orders and introduce new products or ideas to clients.
A whole load of exciting ad hoc tasks and challenges!

Requirements:

You have passion for making people happy: You have an eye for opportunities to impress customers with service that goes above and beyond.
A quick and calm thinker when under pressure, multitasking pro! Enjoy talking and listening to people.
Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.
Self-motivated and a great team player - if you don’t know the answer, you know where to look and who to ask!
First working experience with, preferably with focus on operations or customer success
Fluent in English. Proficiency in Cantonese or Mandarin would be an advantage.
Demonstrated ability to work in a fast-paced customer facing environment. High attention to detail.
Tech savvy, good PC skills, e.g. MS Office, Google Docs, Google Sheets.


What we offer:

Paid traineeship and option for full-time employment with full-time salary after 6 months of traineeship
Become one of the first team members of the Asia’s fastest growing online catering marketplace.
Work with a multicultural team - our teams are from 8 different nationalities
Open, respectful, fun company culture with people who seriously enjoy what they are doing.
Great exposure into multiple aspects of a fast-growing, game changing business.
Real impact on the company's growth and evolution and be rewarded for it