Content Marketing And Operations Intern

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  • Job Ref.No: 01185882
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 05/01/2023
  • Country: Singapore

Part time Job Description

Zipline is focused on creating the best visitor management solution for Residential Aged Care providers. We're proud to be working with dozens of established RAC providers such as St Vincent's Care Services, Brightwater, and Amana Living. We've processed over *** visitor bookings across dozens of facilities, keeping thousands of RAC employees, residents, and their loved ones safe.
We are a modern SaaS start-up with teams across Melbourne, Singapore, and Perth. This role will be based out of our Singapore office, where you will work in tandem with our local and global offices.

About the Role:
Operations are a crucial part of the company. We ensure that our devices and all associated hardware remain in working condition at all times to keep customers happy. We are looking for a highly motivated Operations Management intern to help us further improve our current processes wherever possible. This role is responsible for ensuring that all processes are efficient to increase productivity and that all faulty hardware is replaced timely.
Besides managing our operations, you will also be responsible for the creation and production of online and offline marketing content (e.g. blog posts, sales collaterals, brochures, case studies etc.). We are looking for someone to optimize our marketing automation and lead nurturing processes through email, content, and social channels. You will also have a go at working with the sales team to understand how our inbound marketing activity turns into customers, and continually refine our process to convert customers.
This is a unique opportunity to join the Zipline team at an exciting time as we start to expand our product offerings to new markets and further streamline our current processes.

Key Responsibilities:
- Communicate effectively with a remote team using modern tools and processes.
- Handle customer requests and ensure that replacements are shipped out timely.
- Manage our inventory and ensure that stocks are up-to-date at all times.
- Schedule and plan all our Singapore installations to ensure smooth roll-outs.
- Generate detailed reports of potential leads for use during sales campaigns.
- Analyse and generate monthly insights reports for our local customers.
- Roll out marketing collaterals e.g. blogs, whitepapers, infographics
- Respond to any ad-hoc tasks required by the management team.
Job Requirement
About You:
- 1-2 previous internships of relevant work experience in Operations and Marketing is an advantage.
- Proficiency in Microsoft Word, Excel and Powerpoint is preferable.
- Passion for technology and for being a part of a fast-growing SaaS company.

*We are also open to part-time internships upon discussion (3-4 days).

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