Customer Service Officer


#01-371 Blk 205 Bedok North Street 1 Singapore 460205

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  • Job Ref.No: 01179461
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 03/06/2022
  • Country: Singapore

Part time Job Description

- Demonstrate how customers can send money using our services or assist customers requiring help
- Provide complete information about our products and services
- Generate customer interest in our products and services
- Manage of all aspects of customer enrolment process
- Be part of the marketing team to achieve the conversion and transaction targets
- Collect feedback from customers on our products and escalate them as soon as information is acquired
- Follow up on enquiries and sales opportunities
- Provide the first point of contact for customers
- Monitor competitor's activities and evaluate marketing events
- Carry out customer surveys to understand demand and manage brand positioning
- Manage & maintain the retail service standards
Job Requirement
- You are able to work independently
- Initiative
- Highly Motivated
- Excellent communication Skills
- Committed and be knowledgeable in our range of products and services
- Customer service and sales oriented
- Proactive in initiating conversation with potential customers to promote our products and create interest
- Willing to work on weekends / public holidays
- You are willing to travel to different event locations

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