Part-timers & Freelancers are Welcome to apply this Full time position
Attend to customers' requests and enquiries from various channels including face-to-face, phone or email.
Process account applications for individuals, companies and financial institutions. Pre-account opening screening and checks are required like AML, Credit worthiness, identification and verification process.
Attend to all account-related requests including update of information and other enquiries
Liaise and follow up with internal (TRs) and external customer on account related requests.
Uphold service standards by ensuring prompt turnaround for all account applications and service requests and consistent quality of the forms/requests processed
Support OSPL's marketing activities such as road shows and promotions
Work on ad hoc assignments/projects as assigned
Champion service excellence and quality assurance initiatives