Incident Management Specialist

SINGAPORE

Singapore

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  • Job Ref.No: 01188170
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 26/02/2023
  • Country: Singapore

Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
Driving, developing, managing and maintaining the major incident process and associated procedures
Reviewing and auditing the process
Assist team manager on tender response and quotation.
Developing and maintaining the incident management system
Managing contract profit and loss and finance reporting to management.
Driving the efficiency and effectiveness of the incident management process
Producing management information, including SLA / KPIs and reports
Monitoring the effectiveness of incident management and making recommendations for improvement
Reports to team manager
Job Requirement
Ensuring that L1 and L2 engineer follow the incident management process for every incident.
Understanding and implement contract term and conditions while meeting contract SLA / KPI

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This job ad was updated on 30/12/2022 at https://www.freelancezone.com.sg/full-time-job/1023310150301188170/incident-management-specialist.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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