Channel Engagement Manager

SINGAPORE

Singapore

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  • Job Ref.No: 01186707
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 07/01/2023
  • Country: Singapore

Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
- Key relationship owner for designated Channel Partners and Distributors
- Operational onboarding
- Manage L3 escalations
- Governance of order fulfillment from OE to Delivery
- Research problems and deliver solutions
- Facilitate / Ensure Low-Cost logistics model is applied (where applicable)
- Drive process improvement
- Manage KPI performance and subsequent readout for Partners
- Use Dell tools to ensure supportability for product and deliver to customer needs.
- Lead top 5 interlock initiatives faced by managed accounts identifying scalable solutions (to include POR, impact and measures of success)
- Establishes governance with Order Entry, Logistic, Supply Chain, Care, Finance, Deal reg, etc. on readiness process. Identifies issues/process improvements for workgroup to improve customer experience or productivity.
- Leads operations dialogue and KPI in the Partner QBR sessions
- POC for generalist knowledge of Programs including Audits and Tools
- Business acumen on targets and Rebate Scheme
- Leads projects/improvement programs cross functionally to drive improvements in how we deliver on our promise to channel customers
- Deal Registration data interaction to improve business performance, eg win rate
- Provides input and design ideas to new sales tools and tool enhancements
- Manages business tools adaption, change and development
- Ensure all readiness processes are followed and timelines are clearly communicated to the customers and account team
Job Requirement
- Excellent information analysis and database skills.
- Good working knowledge of formal project management methodologies, PMP certification a plus
- Possess strong analytical skills with business and finance acumen.
- Ability to deliver quality results under tight deadline, result oriented with a drive for excellence qualities in an ambiguous environment.
- Detail-oriented with strong organizational skills and a passion for winning.
- Negotiating skills and ability to resolve conflict and multiple priorities
- Strong verbal / written communication skills including meeting facilitation, presentations, and communication with all levels of management & staff
- Extensive coordination of communication and information dissemination with sales force and cross functional organizations, using data/analytics to support information
- Ability to work independently and cooperatively in a diverse group
- Ability to lead initiatives and project teams / Project Management experience
- Strong understanding of factory and Supply Chain processes.
- Undergraduate degree/University degree and 6 to 8 years relevant experience including 2+ years of Operations or supply chain experience.
- Fluent in English and one local language (depending on country supporting)

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This job ad was updated on 17/11/2022 at https://www.freelancezone.com.sg/full-time-job/1023310150301186707/channel-engagement-manager.html. FreelanceZone.com.sg does not charge any fee or take any commission for finding and applying jobs.
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