Reservations Ticketing Officer


Singapore - South

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  • Job Ref.No: 01186684
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 08/01/2023
  • Country: Singapore

Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
- Promptly and professionally handle inbound calls and emails for general enquiries, reservations and ticketing for rooms, F&B outlets, attractions and shows
- Ensure that all required reservations, tasks or follow-up actions are completed accurately and efficiently
- Act as a liaison between business units to address requests from guests
- Determine guests’ needs and quote the appropriate rate as per requirements on all products and services
- Know the special rates, offers, promotions, campaigns and packages
Job Requirement
- Minimum GCE O levels
- Preferably with 1 year of experience in customer service, travel agent or hotel reservations
- Proficient in MS Office applications
- Experience in using the Opera system

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