Digital Channel Specialist

  • Job Ref.No: 01179563
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 21/06/2022
  • Country: Singapore

Job Description

Part-timers & Freelancers are welcomed to apply this Full time position
  • Develop meaningful reports with Online Analytics tools and Present insights relating to Customer’s online activities
  • Identify opportunities to improve Customer Journeys and drive business origination across digital channels (Website/Online Banking/Mobile Banking)
  • Run experiments on digital channels based on hypotheses
  • Manage and govern the processes and flows of content creation and usage across digital channels
  • Collaborate with stakeholders across teams to implement projects on public website
Job Requirement
  • Diploma/Degree in Business or equivalent with a minimum of 2 years of relevant experience preferably in the banking industry
  • Strong ability to analyse and understand online data and trends and deliver improvement plans to address opportunity areas identified
  • Strong presentation skills
  • Strong written and verbal communication skills
  • Excellent attention to detail and accuracy
  • Organised ability to prioritise tasks efficiently to meet deadlines
  • Proficient in Adobe Analytics
  • Proficient in Microsoft Office (Excel, PowerPoint, Word)
  • Possess initiative, drive, and ability to work independently and be a good team player
  • Knowledge and experience in managing websites and other digital communication channels is an added advantage

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