It Sales And Services Executive

To support our growth plans, Invicta Technologies seek to hire a collaborative, dynamic and results-driven individual to join us as an IT Sales and Services Executive.

Roles & Responsibilities:

Build and sell customised gaming PCs.
Provide diagnosis and technical support for troubleshooting hardware, software and other IT-related requests from customers. 
Attend to walk-in customers’ enquires; respond promptly to enquiries via phone calls, text messages and online platforms. 
Provide PC knowledge and advice to customers when there are IT-related issues with our customised PCs. 
Maintain Point-of-Sale system, IT inventory records and simple admin paperwork (such as tracking of RMA stock returns to and from supplier).
Responsible for any other duties that may be assigned.

Requirements:

·         Nitec/ Higher Nitec/ Diploma in Information Technology-related or equivalent 
·         At least 1 year of experience in the related field is preferred
·         Experienced in technical support for desktops, laptops, network servers and systems
·         Self-motivated, adaptive and with strong problem-solving skills 
·         Ability to work independently with minimal supervision
·         Good interpersonal and customer service skills
·         Positive learning attitude