Freelance Job Description
Overview
Upwork has partnered with a Multinational technology company focused on enabling digital transformation for the era of an intelligent cloud and an intelligent edge. Our client empowers every person and organization to achieve more and to continue that mission they need a self-driven Korean Speaking M365 Administrator to provide solutions to Microsoft 365 related tickets.
This is a terrific opportunity for professionals who are seeking long-term work with a great team! You get to work remotely (from your home office), flexible schedule/shifts, and more. If you are an Independent contractor or looking for a more flexible way to work full-time, we want to talk to you!
Responsibilities
You will focus on:
Providing solutions to IT tickets, which come in through emails, chat, phone calls, and formal requests using Microsoft 365 troubleshooting tools. Administration, support and configuration of Micorosft O365 for clients. Troubleshoot Microsoft 365 Related issues for Exchange Online, Share point Online, Azure among other products.
Job Requirement
Qualifications
To be successful in this role, you possess:
Excellent troubleshooting skills; Level II or above technical support experience. Experience with M365 troubleshooting tools. Must have experience in an M365 Administrator role.
Benefits
Work with a multinational technology company Join an incredible team that nurtures your strengths and creativity. Long term opportunity. Flexible shifts. Work from home/anywhere.
