Technical BA/Solutions Engineer

- Act as the communication contact between clients and the technical team for system issues and queries - Manage, monitor and operate the system platform to ensure all business functions running smoothly - Drive incident management process and support a blameless post-mortems culture - Identify pain points and provide recommendations to streamline business process - Participate in system design consulting, platform management, and capacity planning

- University degree in Information Technology / System, Computer Science / Engineering or related disciplines - Minimum 1-3 years of experience in system support, DevOps or SRE - Good written and verbal communication skills, problem solving and analytical thinking for incident management and answering user enquiries - Experience with Windows operating systems, Microsoft SQL Server administration and / or networking - Excellent time management skills and ability to work under pressure - Self-starter, entrepreneurial attitude, hands-on solution provider - Experience with Azure Cloud and / or Azure DevOps is a plus - Experience in stock or fund trading operations is a plus - Experience in core banking systems like Avaloq is a plus