Part-timers & Freelancers are Welcome to apply this Full time position
You will be responsible for the availability of PKI application and server infrastructure Operations. As the subject matter expert, you will need to manage customer’s change related requests.
You will also be part of an exclusive Level 1 team, supporting critical IT Operations/Public Key Infrastructure (PKI), which include troubleshooting Windows Based / Linux Servers, Storage Area Network and Network Equipment.
Managing IT/ Network/Security incidents till resolution and ensuring Service Level Agreement is met would be part of the daily deliverable
Develop and maintain good operational documents and monthly reports are also expected
You are also expected for management of vendors / contractors for project support and delivery.