Associate Application Support Specialist

  • Job Ref.No: 01146533
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 01/03/2020
  • Country: Singapore
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Job Description

Part-timers & Freelancers are Welcome to apply this Full time position
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role will provide quality day-to-day Production support for Java / Web-based application for TLM / Funding business users with near real-time projection of banks nostro positions through cashflows from various internal systems of the bank (e.

g. : Finacle, IMEX, IPE, Murex, Avaloq); In addition, the incumbent will be providing standardized nostro fund reporting processes across all DBS locations and fulfilling regulatory reporting requirements under Basel 3 for intraday liquidity risk monitoring and matching with actual cashflows from nostro agents.

To coordinate and support infrastructure maintenance activities. To manage implementations of new application releases; adhering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain / improve service level & quality.
Job Requirement
At least 2 years working in an Application Support Environment.

Sun Solaris; Linux; Unix Shell Scripting QL, preferably in Oracle and MSSQL Java programming Application Server : JBoss Middleware : IBM MQ, File transfers, Active MQ Hadoop QlikSense TLM / CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnec Basic understanding of Swift message knowledge would be good.

Experience in application implementation projects in financial institutions would be advantageous. Strong analytical and problem solving skills.

Ability to perform impact analysis in a structured manner. Good verbal & written communication skills. Ability to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

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