Technician, IT

Jooble Jobs Agency

Central, Singapore

  • Job Ref.No: 01139351
  • Budget:
  • Timeline: to be confirmed later
  • Closing on: 15/10/2019
  • Country: Singapore

Job Description

Part-timers & Freelancers are Welcome to apply this Full time position
Our client is an American medical equipment company specializing in artificial heart valves and hemodynamic monitoring. Headquarter in Irvine, California and public listed under NYSE. - Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes)
- Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)
- Manage installation of desktops, laptops, peripheral equipment and other IT related hardware
- Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
- Perform life-cycle upgrades and projects as directed
- Manage priorities based on Service requests and incident tickets while regularly updating tickets to reflect work performed. Adhere to Global SLA for incidents/request.
- Troubleshoot and repair hardware and/or Software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 1-3)
- Coordinate activities with third party vendors as needed (Order fulfillment, Warrantees, Project Needs, Vendor relations / feedback, and so forth)
- Provide appropriate visibility of costs related to service requests and comply to approval requirements
Job Requirement
This job position is added by Jooble, a Job Agency in Singapore. All registered applicants from Singapore Freelance Zone will be prioritized at Jooble.

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