Customer Service Officers

Stalford Learning Centre

Singapore

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  • Job Ref.No: 01132869
  • Budget: negotiable
  • Timeline: to be confirmed later
  • Closing on: 09/09/2018 10/08/2018
  • Country: Singapore
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Job Description

Attend to walk-in customers and incoming phone enquiries
Provide course consultation and ensure proper follow-up
Handle and resolve general feedback and complaints
Perform general administrative duties, such as data entry and filing
Processing of new student registration and payment
Provide administrative support to teachers, such as preparation of materials for classes
Assist in ad-hoc matters when necessary

Job Benefits:

Sales Commission
Medical Benefits
13th-month AWS, subject to company’s performance
Job Requirement
Candidate must possess at least A Level / Diploma holders, fresh graduate are welcome
O level graduate with working experience are welcome
Able to work independently
Able to work on rotating shifts including weekends
Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)
Proficient in MS Word and Excel
Passionate in customer service
Meticulous and systematic with administrative procedures
Work location: Bedok, Simei, Pasir Ris, Bukit Panjang, Jurong, Yishun, Sengkang

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